97j77 Privacy Policy — Your Data Safe With Us

When you create an account or use services on 97j77, certain information is collected automatically or directly from you. This information falls into three categories:

Information Provided at Registration:

• Full name, date of birth, and nationality.
• Email address and mobile number.
• Username and password (passwords are stored as encrypted hashes).

Information provided during KYC verification:

• A copy of your National ID (NID) or passport.
• Proof of current address (utility bill or bank statement).
• Selfie or photo (for identity confirmation).

Automatically collected data:

• IP address and device type.
• Browser type and operating system.
• A log of which pages you visited on the platform and how long you spent on them.
• Transaction history and betting activity.

97j77 uses your data only for specific, defined purposes. Misuse of your data is against our policy. Your data is used for the following reasons:

• Account Management: Keeping your account active, ensuring login security, and providing customer support.
• Payment processing: Processing deposits and withdrawals securely and preventing fraudulent activity.
• Legal Compliance: KYC verification, Anti-Money Laundering (AML) compliance, and responsible gaming policy adherence.
• Service Improvement: Analysing which parts of the platform are used most to improve the overall experience.
• Contact: Sending important updates, security alerts, or information you have requested.
• Age & Identity Verification: Verifying that users are 18+ and preventing multiple accounts from being created under the same identity.

97j77 does not share your information with third parties for marketing or advertising purposes. If you'd prefer not to receive promotional emails, you can turn off marketing notifications from your profile settings.

97j77 may share your information with specific parties in limited, controlled circumstances. In every case, data protection is mandatory under strict contractual agreements:

• Payment processor: Information necessary to process transactions is shared with bikash, nagad, or other payment providers. Each follows its own security policy.
• KYC service provider: A third-party KYC service may be used for identity verification.
• Legal Authority: Information may be disclosed in response to lawful requests from courts or regulatory authorities.
• Game Providers: Only the minimum information required to operate specific games is provided. Your financial details are never shared with them.

Beyond the parties listed above, 97j77 does not share your personal information with anyone. Your name, phone number, and financial details are never sold or used for marketing purposes — this is an unwavering policy at 97j77.

97j77 uses multiple layers of security to protect your data, with safeguards implemented both technically and organizationally:

• Encryption: All data transfers are secured with 256-bit TLS encryption. Sensitive data stored on our servers is encrypted as well.
• Password Hashing: Your password is never stored in plain text — it is hashed using the bcrypt algorithm.
• Two-Factor Authentication (2FA): OTP verification can be enabled as a mandatory step at login.
• Firewall & DDoS Protection: Server infrastructure is protected by industry-standard firewalls.
• Regular Security Audits: Regular penetration testing is conducted by third-party security experts.
• Employee Training: Those with access to customer data are bound by strict confidentiality agreements.

In the event of a data breach, 97j77 is committed to notifying affected users as quickly as possible. If you notice any unusual activity on your account, change your password immediately and contact us at support@97j77.best.

97j77 uses cookies on its website. Cookies are small text files stored in your browser that help keep the site running smoothly. The cookies 97j77 uses include:

• Essential Cookies: Used to maintain login sessions, store cart information, and manage security tokens. The platform cannot function without these.
• Performance Cookies: Used to analyze which pages receive the most traffic in order to improve site speed. No personal data is stored here.
• Functional Cookies: To remember your language preference and other settings, so you don't have to reconfigure them on your next visit.

97j77 does not use cross-site tracking cookies or behavioural advertising cookies. Cookies can be disabled from your browser settings, though some features may not work as a result.

When using the mobile app, device storage is used for equivalent functions. The app will never request access to your contacts or camera — the only exception is when your camera may be needed during KYC selfie verification.

As a 97j77 member, you have certain important rights regarding your personal data. You may exercise these rights at any time:

• Right of access: You can request a full list of all data 97j77 holds about you.
• Right to Rectification: The right to request correction of inaccurate or outdated information.
• Right to Erasure: After account closure, you can request deletion of all data beyond what is required by law.
• Right to restrict processing: The right to request that your data not be used for specific purposes.
• Right to Lodge a Complaint: If you are dissatisfied with how your data is handled, you have the right to file a complaint directly with 97j77 or with the relevant legal authority.

To exercise any of these rights, email us at support@97j77.best with "Data Protection Request" in the subject line, using your registered email address or phone number. 97j77 typically responds within 30 business days.

This Privacy Policy may be updated at any time. Any changes will be announced on the website and sent to your registered email address. For significant changes, you will be notified at least 30 days before the new policy takes effect.

97j77 does not store your data indefinitely. Each category of data has a defined retention period:

• Active Account Information: For as long as your account remains active.
• Transaction Records: A minimum of 5 years after account closure, as required by legal obligations.
• KYC Documents: Following account closure, data is retained in accordance with regulatory requirements.
• Log Files & Session Data: Typically 90 days.
• Marketing consent records: Until you withdraw your consent.

After the applicable retention period, data is securely deleted. For any questions, reach us at support@97j77.best.